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Solving complex business process problems with technology.

Phil Ayres

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Latest Articles from Phil Ayres
We all know that companies of all sizes are facing tough economic challenges at the moment. These challenges are coming from one of the toughest directions possible: customers are not spending money, making it more important than ever to convert the few available prospects into profita...
You've heard the phrase "Knowledge is Power". There seems to be a human character trait that says by keeping documents close at hand, preferably within steps of my office chair, I am more powerful. Filing cabinets for individuals, and "working copies" of client files are everywhere in ...
Banks in the US are passing growing losses from fraudulent online banking transactions to customers. Eventually businesses will mutiny, forcing banks to compete for best security (or cover businesses losses), or provide locked down, unhackable applications that businesses must use for ...
Are you lying awake wondering how the new Massachusetts data security and information privacy regulations will affect your business? Following the reinforcement of HIPAA with HITECH, and the impact that had on HR, now might be the time to start attacking the problem head on. Followi...
As AIG plans to sell off two large units from its core, it makes me believe that there are interesting people-, process- and technology-times ahead for the companies acquiring them. As I talked about yesterday, insurance companies are used to the fact that they have different lines of ...
Introducing a new employee to your company, getting him or her enrolled in appropriate benefits plans, ensuring the legal paperwork is appropriately filled out, even making sure there is a desk, PC, phone available, often appears chaotic. For many new employees and the HR / office mana...
Will the Linux desktop ever become commonplace in the corporate IT environment? It's unlikely, if the contempt of commercial software providers to the platform continues. Skype is not a small product or small company. Their VOIP product is used by millions of people every day (it curr...