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Solving complex business process problems with technology.

Phil Ayres

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Top Stories by Phil Ayres

As AIG plans to sell off two large units from its core, it makes me believe that there are interesting people-, process- and technology-times ahead for the companies acquiring them. As I talked about yesterday, insurance companies are used to the fact that they have different lines of business running different systems. According to Matt Buttell at Financial Services Technology, AIG's Asian life business goes to Prudential PLC, and hopefully next week American Life Insurance Co (ALICO) goes to MetLife. The interesting thing about these transactions is that both Prudential and MetLife have their own units running similar lines of business. Both Asia (AIA) and ALICO are probably preparing themselves to struggle to become a core line of business inside the new mother-nest, rather than a book of customers used purely for revenue purposes. The size of the sales ($35.5B f... (more)

At $24k a year for server hosting, the cloud can't fail

  The tech industry's current love affair is with cloud computing - that hard to describe set of technology and infrastructure that is the obsession of companies large and small. Much like the industry's previous 'squeeze', SOA, the joy of the cloud is that you can make almost any technology fit under the name. Put plainly though, I see the cloud as a flexible set of server and storage resources that can host applications, somewhere out there, though you don't have to know where. With this comes the ability to reduce costs of running enterprise and SaaS applications. There are ... (more)

Corporate IT Won't Run Linux Desktops Because of the 'Skype Attitude'

Ubuntu Linux Journal on Ulitzer Skype is not a small product or small company. Their VOIP product is used by millions of people every day (it currently tells me that 20,944,942 people are online), and carries more international phone calls than AT&T. Skype's attitude to Linux desktop users is frankly disturbing. Take a look at the chart of software issues for the Skype client: 76% of issues in the JIRA database are new. Compare this with the Windows client, where 21% of issues are new. It seems that Skype is truly uninterested in their Linux user base, expending minimal or no res... (more)

BPM Discipline, Not Dogma

In his new Forrester blog, Derek Miers talks about his entrance into Forrester and some of his focus for upcoming research. His interesting observation upfront is how companies need to build a 'Discipline' around BPM, especially once they transition from the first project and attempt to use BPM more broadly across the organization. Summarizing Derek's points (see his post for more detail): And there are a great many challenges and domains to overcome as we build “The Discipline of BPM”: Building organizational BPM Capabilities Exploration of Methods & Tools From Project To Prog... (more)

Why Do We Need Green IT?

'The problem is that too many "green" technology claims are just a bunch of hot CO2', according to Matthew McKenzie on the Enterprise Efficiency blog. "Green" is a source of incredible marketing opportunities, and the chance to sell complex concepts and technology, wrapped up in easily accessible feel-good language. As Matthew goes on to say, It all looks great on paper, but it leaves CIOs hanging when it comes to one vital question: How will it really affect the bottom line? That sounds heartless, but it's true. The sooner we face up to it, the sooner we can do the right things f... (more)